How can accounting firms visualize the real-world impact of implementing an automation tool like Ramp's Stack on their team's day-to-day workflow?
One suggestion was that firms unfamiliar with AI would benefit from a concrete 'then and now' comparison — showing a current org chart and what staff currently do, versus what changes after implementing the tool, to make the abstract impact tangible. The response was that the team thinks about this a lot and that impact varies by firm, but they frame it around 'multiplication' — multiplying individual contributors' capacity so they can service more clients because each client's work takes less time. It was acknowledged that some firms in the free trial have fully automated closing the books with 50+ tasks set to recur with no oversight needed from the Ramp team, while others need more hands-on guidance, which the team is prepared to provide.
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